Privacy Policy

Website: https://sqcosplay.com/

At SQCosplay, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase from https://sqcosplay.com/.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, payment details (via third-party processors).
  • Order Information: Details related to your cosplay product purchases, including size, color, and customization preferences. 
  • Technical Data: IP address, browser type, time zone, pages visited, and other device and analytics data. 
  • Marketing Preferences: Information you provide to subscribe to newsletters, promotional emails, or offers. 

2. How We Use Your Information

We use your data for the following purposes:

  • To fulfill and manage orders and deliveries.
  • To provide customer support and respond to inquiries.
  • To personalize your shopping experience.
  • To improve our website functionality and performance.
  • To send promotional communications, only if you have opted in.

3. How We Share Your Information

We do not sell your personal data. We may share your information only with:

  • Trusted third-party services, such as payment processors, shipping carriers, and email platforms to complete your orders.
  • Analytics providers, such as Google Analytics, for website usage tracking. 
  • Legal authorities when required by law to protect our rights or respond to legal requests. 

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above, including for legal or reporting obligations.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data.
  • Correct, update, or delete your data.
  • Withdraw your consent for marketing emails at any time via the unsubscribe link.
  • For requests, contact us at: vinv58479037@outlook.com

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control or disable cookies through your browser settings.

7. Data Protection

We use appropriate technical and organizational security measures to safeguard your personal information, including SSL encryption for all transactions.

8. Children’s Privacy

Our site is not directed to individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: vinv58479037@outlook.com
  • Phone: +8615327227919
                 +8615902728674
  • Address: Room 403, Unit 3,
    Building 5, Xuefu Linju Phase II, 46 Wenzhi Street, Hongshan District, Wuhan
    City, Hubei Province，China