Shipping Info
Shipping Policy
Last Updated: [2025-03-13]
1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation.
2. Shipping Destinations
We currently ship to the following regions:
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Europe & North America: United States, Canada, United Kingdom, Germany, France, Italy, Spain, etc.
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Southeast Asia: Singapore, Malaysia, Thailand, Philippines, Indonesia, Vietnam, etc.
3. Shipping Options & Costs
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Free Standard Shipping:
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Orders over USD 60 qualify for free shipping to all supported regions.
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For orders below USD 60, standard shipping fees apply based on destination:
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Europe & North America: USD 8.99
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Southeast Asia: USD 5.99
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Expedited Shipping (Optional):
Available at checkout for an additional fee. Delivery times vary by location.
4. Delivery Timeframes
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Standard Shipping:
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Europe & North America: 10-20 business days
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Southeast Asia: 7-15 business days
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Expedited Shipping: 5-10 business days (varies by carrier).
Note: Delivery times are estimates and may be affected by customs, holidays, or unforeseen delays.
5. Customs & Import Taxes
Buyers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the product or shipping costs.
6. Tracking Information
A tracking number will be emailed to you once your order is dispatched. Use this to monitor your package via:
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[Carrier Name/Link] (e.g., USPS, DHL, EMS)
7. Returns & Lost Packages
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Lost/Damaged Packages: Contact us within 30 days at vinv58479037@outlook.com for assistance.
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Returns: See our Return Policy for details.
8. Contact Us
For shipping inquiries:
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Email: vinv58479037@outlook.com
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Phone/WhatsApp: +86 153 2722 7919
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Address:
Room 403, Unit 3, Building 5, Xuefu Linju Phase II,
46 Wenzhi Street, Hongshan District,
Wuhan City, Hubei Province, China