Shipping Info

1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation.

2. Shipping Destinations
We currently ship to the following regions:

  • Europe & North America: United States, Canada, United Kingdom, Germany, France, Italy, Spain, etc.
  • Southeast Asia: Singapore, Malaysia, Thailand, Philippines, Indonesia, Vietnam, etc.

3. Shipping Options & Costs

Shipping Fees

Shipping to the United States will be calculated at checkout based on actual rates.
For all other countries, a standard shipping rate of $25 USD per kilogram applies.
For Southeast Asian countries, the shipping rate is $7 USD per kilogram.

Expedited Shipping (Optional):Available at checkout for an additional fee. Delivery times vary by location.

4. Delivery Timeframes

  • Standard Shipping:
    • Europe & North America: 10-20 business days
    • Southeast Asia: 7-15 business days
  • Expedited Shipping: 5-10 business days (varies by carrier).

Note: Delivery times are estimates and may be affected by customs, holidays, or unforeseen delays.

5. Customs & Import Taxes
Buyers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the product or shipping costs.

6. Tracking Information
A tracking number will be emailed to you once your order is dispatched. Use this to monitor your package via:

  • e.g., USPS, DHL, EMS

7. Returns & Lost Packages

  • Lost/Damaged Packages: Contact us within 30 days at vinv58479037@outlook.com for assistance.
  • Returns: See our Return Policy for details.

8. Contact Us
For shipping inquiries:

  • Email: vinv58479037@outlook.com
  • Phone/WhatsApp: +86 153 2722 7919
  • Address:

Room 403, Unit 3, Building 5, Xuefu Linju Phase II,
46 Wenzhi Street, Hongshan District,
Wuhan City, Hubei Province, China